Modern Slavery Statement

BRG Modern Slavery Statement

1. Introduction
Big River Glass (BRG) is committed to operating in an ethical, transparent, and responsible manner. We recognise modern slavery as a serious global issue including forced labour, human trafficking, debt bondage, and exploitation. BRG is committed to ensuring that modern slavery does not occur within our operations or supply chain.

2. Our Business Operations
BRG is a glazing contractor based in Grafton, NSW, specialising in the supply and installation of aluminium windows, doors and security systems across residential and commercial projects. Our operations are conducted within Australia and are subject to Australian workplace laws, industrial awards and WHS regulations.

3. Our Supply Chain
BRG sources materials from a network of established Australian suppliers across aluminium systems, glass manufacturing and component supply.
Core Suppliers:
• Architectural Window Systems (AWS) – aluminium systems
• Viridian Glass – glass manufacturing and processing
• Alspec – aluminium framing, mesh and components

Specialist Suppliers:
• Breezway – louvre systems
• Doric – locks and hardware
• Hume – timber and reveals
• Lincoln Sentry – componentry and glass
• Polytec – Acrylic and plastics
• Dias – wardrobes and panels

BRG also engages secondary suppliers for fixings, sealants and consumables. These suppliers are primarily Australian, however some materials are sourced internationally.

4. Modern Slavery Risk Assessment
Operational Risk (Low):
• Australian workforce and employment conditions
• Compliance with Fair Work and WHS legislation
Supply Chain Risk (Low–Medium):
• Aluminium and raw material sourcing
• Glass manufacturing inputs
• Imported hardware and components

5. Actions Taken to Address Risk
Supplier Selection:
• Preference for reputable suppliers with compliance frameworks
Due Diligence:
• Reliance on supplier modern slavery statements and policies
• Review of supplier reputation and industry standing
Workforce Compliance:
• All staff and subcontractors engaged legally under Australian law
Client Transparency:
• Supporting documentation provided to clients when required

6. Governance and Responsibility
Responsibility for modern slavery risk management sits with BRG management, including reviewing suppliers and ensuring compliance with ethical labour practices.

7. Continuous Improvement
BRG is committed to ongoing improvement through supplier engagement, review of procurement practices, and alignment with industry expectations.

8. Approval

ARNEV Pty Ltd – Trustee for Sydenham Family Trust
Trading as Big River Glass
ACN: 128 709 731 | ABN: 63 828 508 284
Glazier Contractor Licence No: 399534C
Master Security Licence No: 000102131

Adam Sydenham
Director, Big River Glass

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4.6
Based on 13 reviews
Mark Hird profile picture
Mark Hird
10 months ago
The workers were very accomodating and worked hard.
There were a couple of hiccups with the product not fitting properly and they managed to make alterations to rectify this.
However one of the sliding doors is not closing properly.
Unfortunately I don’t use Google videos. I will send separate email with video.
Response from the owner
10 months ago
Hi Mark, thanks the review and notes. We are on it and will fix up that issue for you ASAP! We are proud that our guys always work hard to rectify any issues that can pop up and leave you with the best possible outcome!
Lee Brown profile picture
Lee Brown
10 months ago
Have always used the services of Big River Glass, very professional and high quality product and service, the friendly staff are always accommodating.
David & Lee Brown
Response from the owner
10 months ago
Thanks for the appreciation, guys. Always a pleasure to deal with you 2 also! Long may it continue...
Rachael Whyte profile picture
Rachael Whyte
10 months ago
Clarence Custom Builders has had a long association with the team at Big River Glass, and they have consistently provided quality service and products. We highly recommend anyone in the Clarence Valley experience the BRG team for all your glass and window needs.
Response from the owner
10 months ago
Thanks Rachael, we love working with you and the team at Clarence Custom Builders. So easy to deal with and admire your customer-first attitude as well as your quality and classy builds in the Valley!
Nikki Voss profile picture
Nikki Voss
10 months ago
So very impressed with BRG, in the first instance, your wonderful office manager Steph, so pleasant, so lovely and kept in touch to squeeze in a booking for what wasn't a huge job, but she persisted anyway. And secondly to the great fellows Trent and Dom who were clever in their solution, funny and just great blokes. Thank you so much for saving our summer by fixing our broken window. Five star service. Local employer, who really cares about the jobs big or small, and also bothers to serve us in the rural and remote parts of the North Coast.
Response from the owner
10 months ago
You are welcome, Nikki! We love to hear the feedback and love to do our best for all around the Clarence Valley & beyond! Team BRG
Don Hamilton profile picture
Don Hamilton
11 months ago
We are very happy with the product and the way your work men applied them selves. A high standard that we would use again.
Response from the owner
11 months ago
Love to hear it, Don! We will pass it on to the Noah and the guys that did the installation and yes our Invisigard Security Screens are a superb product! Thanks again.Team BRG.
Mike Koolen profile picture
Mike Koolen
6 years ago
Could not fault BRG for there wonderful service. Our beach house in Wooli needed a new front door handle and lock as it went (kaput) on Friday at around 10:30am. I phoned Graham at BRG who said it was possible but on a Friday and knowing that the team knocks off at 2pm we could be struugling. Well hey presto, we (they) went to all stops and had the job done and dusted with time to spare, well done guys, you have one (1) very happy customer!
Photo from customer reviewPhoto from customer reviewPhoto from customer review
Response from the owner
6 years ago
Glad we could help Mike! 👍
Rich Almond profile picture
Rich Almond
6 years ago
Wonderful product , great service. Paul did our measure and quote and was punctual professional and a gentleman. Mick did our install and was awesome, clean and tidy left no mess . Very please with the whole BRG team.
Richard Almond Yamba
Response from the owner
6 years ago
Always good to hear Richard. 👍 I’ll pass on your message to the team. Thank you.
Alison Renwick profile picture
Alison Renwick
6 years ago
Great selection of quality products backed up by many years of knowledge and experience. Made to measure and locally manufactured products, made specifically for Australian conditions and flexible if you require a specific systems for a specific solution.
Response from the owner
3 years ago
Thank you for the 5 star review!- Big River Glass
Jeremy O’Hara profile picture
Jeremy O’Hara
7 years ago
Thanks BRG for your great sliding doors and excellent service. V Happy!
Response from the owner
7 years ago
Great to hear Jeremy!